1. Who We Are
10pTickets is operated by 10P Tickets Ltd, registered in England and Wales (Company No. 17273465). We are the data controller for all personal data collected through 10ptickets.co.uk. Contact: hello@10ptickets.co.uk
2. What Data We Collect
- Full name and email address
- Date of birth (to verify 18+ eligibility)
- Postcode and town (for local draw matching)
- Payment information (processed securely by Stripe — we never store card details)
- IP address and browser information (for security and fraud prevention)
- Draw entry history and wallet balance
3. How We Use Your Data
- To administer your account and competition entries
- To contact you if you win a prize
- To send draw alerts and notifications (if opted in)
- To match you with local draws in your area
- To prevent fraud and ensure draw integrity
- To comply with our legal obligations
4. Legal Basis for Processing
Contract: To administer your entry and deliver prizes. Legitimate interests: Fraud prevention and security. Consent: For marketing emails — withdraw any time by updating your account preferences.
5. Data Sharing
We do not sell your data. We may share it with Stripe (payment processing) and local business partners (winner details only, with consent). We will share with law enforcement if required by law.
6. Data Retention
We retain your data while your account is active and for 12 months after any draw you entered, for audit purposes.
7. Your Rights
Under UK GDPR you have the right to access, correct, delete, restrict, or port your data. You can also withdraw consent at any time and complain to the ICO (ico.org.uk). Contact hello@10ptickets.co.uk to exercise any right.
8. Cookies
We use essential cookies for session management and security only. No advertising or tracking cookies without your consent.
9. Security
All data is transmitted via HTTPS. Passwords are stored using secure hashing (bcrypt). We implement appropriate technical and organisational measures to protect your data.
10. Contact
hello@10ptickets.co.uk · 10P Tickets Ltd, Maidstone, Kent